Manage customers, sales, and processes with a single CRM
Discover VTE Next, the tool that guides our daily work and can now improve yours too.
What's? VTE Next?
VTE Next is a CRM developed by the Italian team CRM Village, designed to simplify business process management and improve operational efficiency.
It provides a complete, integrated view of customers, sales, workflows, and much more within a single platform—built to streamline your company’s day-to-day organization.
At Comitel, we use it every day to manage our activities more effectively, and we’ve become so passionate about it that we’re proud to be enthusiastic sponsors of this product!
As official VTE Next partners, we can offer you hands-on support with tailored setup, training, and ongoing operational assistance.
Complete management of business relationships
VTE Next gives you a complete and up-to-date overview of contacts and customers, making collaboration between departments easier.
With this solution, you can:
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manage detailed records and interaction history;
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organize customizable sales pipelines to track every opportunity;
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track and monitor support requests, with defined response times (SLA – Service Level Agreement) and an always-available knowledge base;
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create marketing campaigns to send targeted and effective communications.
Everything is accessible from a single, simple, and intuitive dashboard.
Automation that simplifies your work
VTE Next allows you to automate many of the most repetitive daily tasks, also through the use of Artificial Intelligence. For example, you can manage new customer onboarding, streamline quote approvals, or speed up order processing. Each process can be tailored to your needs, helping your team work in a more coordinated and responsive way—without wasting time on manual steps.
You can also set up notifications and alerts to flag key events, upcoming deadlines, or potential issues, so you always stay in control.
With VTE Next, you can manage emails, appointments, and documents in a single environment.
Emails are automatically linked to contacts and opportunities, appointments are easily shared, and files remain organized and always accessible. This way, every piece of information is tracked, available, and easy to consult.
Reports, analytics, and customizable dashboards
With VTE Next dashboards, you can monitor key business KPIs in real time, including sales, marketing, customer support, and commercial activities.
Specifically, you can:
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create custom reports;
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filter data by period, department, or user;
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easily export information.
This allows you to make faster, more informed decisions.
An integrated and always connected CRM
VTE Next fits seamlessly into your digital ecosystem, connecting with the software you already use in your company—from management and accounting tools to e-commerce platforms. These integrations ensure that data remains up-to-date and consistent across multiple systems, enhancing operational efficiency.
Plus, with the mobile app, you can access the CRM from your smartphone or tablet to view information, update tasks, respond to tickets, or manage appointments wherever you are. It’s the perfect solution for those working on the move or in a hybrid setup.
Cloud hosting with a fully managed technology chain
VTE Next can be deployed in the Cloud, giving companies the flexibility and operational continuity they need. Cloud deployment ensures constant updates, real-time access to data, and immediate scalability to support business growth.
As a Vianova partner, and with our experience in telecommunications projects and Cloud solutions, at Comitel we can oversee the entire technology chain—from infrastructure to application, all the way to ongoing support. This means reliability, security, and high performance, with a single point of contact always by your side.
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What makes this CRM different from the rest
For a CRM to truly fit your business, you need a partner who guides you step by step. At Comitel, we help you integrate VTE Next into your company as an essential part of your daily processes.
Our support includes concrete actions such as:
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assisting with platform installation and configuration, even alongside VTE technicians;
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training your team with practical, tailored programs;
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developing custom automations and integrations;
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providing ongoing assistance and support.
With Comitel, the CRM becomes a strategic ally to improve processes and grow your business.
What makes this CRM different from the rest
Many CRMs today offer advanced solutions… but often they are complex and expensive.
We chose VTE Next because it combines practical usefulness, flexibility, and sustainability—without sacrificing the core features a company needs to grow.
To better understand the value of this solution, here’s a comparison with other CRMs on the market.
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